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Faulty Apple Watch Series 2 battery? Apple will fix it for free

16 April 2018

In a rumoured, decidedly un-Apple move, it looks like the Big A could be about to let third-party developers design faces for the Apple Watch. So let's dive in to see some more details on the matter.

Several news outlets have reported that the tech giant is offering this service for certain Series 2 units, which refuse to turn on or have a swollen battery, the latter of which can cause the screen to pop out or prevent it from powering on. If you own the Apple Watch Series 1 or Series 3, unfortunately, you are not eligible to apply for free repairs. The offer is good for up to three years after the date of purchase. Only 42mm-sized models are eligible for free repairs, which includes the Sport, Edition, Hermès, and Nike+ variants. The Watch line-up also comes in a smaller 38mm option. The details of this fix policy can be found in document SN4534 in Apple's internal GSX portal, according to MacRumors.

The reasons behind Apple Watch Series 2 not turning on for some users is unclear at this point and the memo does not shed enough light on it as well.

Customers have three years from the original date of purchase to take advantage of the free fix, after which they'll have to pay for the service (£82.44 in the UK). Apple has noted that all models of the Apple Watch Series 2 will be a subject to "visual-mechanic" inspection before the inspection takes place. In other words, customers can't just request a battery swap if nothing is actually wrong with their Apple Watch Series 2. Let us know in the comments.

Faulty Apple Watch Series 2 battery? Apple will fix it for free