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Woolworths shuts doors across the country due to IT outage

16 April 2018

A woman named Rose, from Hoppers Crossing in Melbourne, told 3AW customers were offered lollies as they were asked to leave.

Registers have reportedly shut down at all Woolworths stores across Australia due to a technical outage.

'Everyone was walking out of the store empty handed.

Woolworths stores across the country have had to shut down registers and are unable to make sales.

"The registers are now back online at all our stores", Woolworths tweeted just after 4.52pm. Good customer service would have been to let everyone now in the store have their trolley load for free. "Bad form.I'll stick to Aldi".

Woolworths checkout offline
Checkouts were unavailable in hundreds of Woolworths supermarkets

"...we can confirm an IT issue impacted registers in our supermarkets for a short period of time this afternoon", the company told customers on Twitter.

A technical issue has forced Woolworths shops across Australia to close. "This was related to an update to our IT systems", Mr Banducci said. "We apologise for any inconvenience caused".

Staff working at one of the affected stores, at Sydney's Town Hall, earlier confirmed the outage meant customers forced to leave without their purchases.

News Corp Australia has contacted Woolworths for comment.

An IT glitch has hit about half Woolworth's 995 supermarkets in Australia.

Woolworths shuts doors across the country due to IT outage