Since previous year, WhatsApp has been testing WhatsApp Business, which lets companies message customers with things like boarding passes, shipping information, and responses to customer service inquiries.
The messages will be charged at a fixed rate for confirmed delivery, ranging from 0.5 cents to 9 cents per message depending on the country, WhatsApp said.
Request helpful information: When you need a shipping confirmation or boarding pass, you can give your mobile number to a business on their website, on their app, or in their store to send you information on WhatsApp. WhatsApp will charge for messages sent by the business outside of the 24-hour window.
Importantly for Facebook, though, the expansion of WhatsApp Business also expands WhatsApp's ability to make money off its most popular messaging app. They can be automated or provided by human customer assistants.
Facebook says that businesses can now purchase ads that lead people directly to an already loaded chat with the business on WhatsApp, and they can start talking from there. But with both the original creators out of the picture, it looks like Facebook is finally trying to make some money out of it.
"Gupshup is working with WhatsApp to enable enterprises to quickly and easily build a brand presence on WhatsApp".
WhatsApp had launched WhatsApp Business to help enterprises better manage conversations with customers.
Messages will remain encrypted end-to-end, with people able to block businesses if they wish.
- Fortnite's Android version may not appear on the Google Play Store
- Trump Retweets Video of Supporters Chanting 'CNN Sucks' at Reporter Jim Acosta
- England vs India: India's Playing XI for the first Test
- Samsung's Latest Tablet Is Trying To Out Pro The iPad
- "Honor Note 10 unveiled with 6.95" screen and 'GPU Turbo' tech
- United players answer Jose's call and shorten holidays
- Japan's rate decision lifts bonds, shares under tech cloud
- Six British tourists 'descend Indonesian volcano' after deadly quake
- Trump Calls for Photo ID for Voting at Florida Rally
- Trump demands Russian Federation probe end 'right now'