US President Donald Trump lambasted the Boeing 737 MAX plane on Monday, saying it should be improved with unspecified new features and given a new name. "Based upon our ongoing work with the Federal Aviation Administration (FAA) and Boeing, we are highly confident that the MAX will be recertified prior to this time (August 19)", he said.
In a letter to employees and customers on Sunday, American Airlines' top executives said they believed the MAX would be recertified "soon" but wanted to provide their customers reliability and confidence during "the busiest travel period of the year". Last month, he bemoaned the complexity of modern airplane technology after the second deadly crash of a Boeing 737 Max 8, which occurred five months after another plane of the same make crashed and left no survivors.
A preliminary accident report into last month's fatal crash in Ethiopia found that faulty sensor readings and multiple automatic commands to push down the nose of the Boeing plane contributed to the crash, leaving the crew struggling to regain control. The airline had originally canceled flights with MAX aircraft through April 20th.
Southwest has removed the Boeing 737 MAX aircraft from its schedule through to August 5th to add further stability for customers booking their summer travel.
And Southwest Airlines, the other US airline that has 737 Max 8 jets, also has canceled flights involving the aircraft through August.
Parker and Isom said they are "confident" in Boeing's impending software updates and new training proposals, and remain in continuous contact with regulatory authorities over the MAX recertification process.
"My team and I are working closely with our customers to answer their questions, get their feedback and ensure those who operate the Max are prepared when the grounding is lifted and the fleet returns to flight", Muilenburg said.
Boeing has been developing a software upgrade for an anti-stall system under scrutiny in both crashes.
Boeing is expected to submit a software update to the FAA in the next few weeks for review and possibly approval. He also noted that about two-thirds of the company's 50 737 Max operators worldwide had participated in a simulator session that included the new software.
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